Scheduling & Visitor Restrictions

Visitor Restrictions

The California Department of Public Health (CDPH) has issued a state mandated public health order regarding visitation within all hospitals in California.

Effective Wednesday, Aug. 11, 2021, all visitors must show proof of full vaccination or provide documentation of a negative COVID-19 test within 72 hours of entering our facility. Visitors may use either PCR testing or antigen testing as proof.

Examples of acceptable documentation include:

  • COVID-19 Vaccination Record Card (such as those issued by the Department of Health and Human Services, Centers for Disease Control & Prevention, and/or the WHO “Yellow Card”), which includes name of person vaccinated, type of vaccine provided, and date last dose administered); OR
  • A photo of a Vaccination Record Card as a separate document; OR
  • A photo of the client's Vaccination Record Card stored on a phone or electronic device; OR
  • Documentation of COVID-19 vaccination from a healthcare provider; OR
  • Digital record that includes a QR code that when scanned by a SMART Health Card reader displays to the reader client name, date of birth, vaccine dates and vaccine type.
    • Visitors may access their digital vaccination record by using the CDPH Digital COVID-19 Vaccine Record website.

Visitors of end-of-life patients are exempt from the vaccination and testing requirements. In addition, the following visitors have a limited exemption from the vaccination or testing requirements:

  • Parent or guardian visitors of pediatric patients
  • Support persons for a labor and delivery patient
  • Support persons for a patient with physical, intellectual, developmental disability, or cognitive impairment
As soon as reasonably possible, these visitors must comply with the vaccine verification or applicable testing requirements within 72 hours. They must still comply with other infection control and prevention requirements that apply to indoor visits.

Masks are still required for all visitors.

This state order is keeping with our commitment to providing a safe environment for our patients, visitors, employees and the people of the communities we serve.

Thank you for entrusting us with your healthcare needs. We wish you all the best on your path to continued health.

Current Visitor Policy

Tenet Health Central Coast is committed to taking the necessary and critical steps to ensure patients, visitors and staff in our hospitals are safe and remain healthy. We recognize being with loved ones promotes healing, decreases stress and anxiety, and assists in advocating and planning.

We have implemented the following guidelines to allow visitation while reducing the risk associated with COVID-19.

Visiting Hours

  • Inpatient Units: 10 a.m. to 6 p.m.
  • Labor & Delivery and Postpartum: 24/7
  • Emergency Department: 24/7
  • Outpatient Surgical and Procedural: During hours of scheduled procedure

Designated Visitor/Support Person

  • Patients are permitted one visitor at a time. Exceptions are made for pediatric and NICU patients, where two visitors are permitted. Additionally, one designated doula is permitted to stay with a patient until recovery in Labor & Delivery (certification/credential will be validated by L&D department).
  • Visitors must be 18 years of age and older.
  • End of life patients and other extenuating circumstances will be managed by the director of the unit and multiple visitors may be allowed.
  • Visitors are not allowed for COVID-19 patients and those under investigation, or behavioral health patients.

Tenet Health Central Coast does not restrict, limit, or otherwise deny visitation privileges on the basis of race, color, national origin, religion, sex, gender identity, sexual orientation or disability.

All individuals entering our hospitals will be screened for COVID-19 symptoms, provided a mask and required to perform hand hygiene. The mask should be worn at all times while in the facility. Any visitor not meeting screening criteria or the state mandate requirements will not be permitted to enter our hospitals.

We are committed to keeping our patients, our staff and our community safe. We appreciate your support and understanding during this time.


Restrictions for Hospital Entry/Exit

We are limiting hospital entry points to facilitate employee, physician, visitor and vendor screening and community safety.

An exception to any limited visitation policy at the hospital is patients with disabilities who require support from family members or staff in order for them to effectively communicate with medical personnel or otherwise receive equal access to medical treatment.