Innovative Care at Tenet Health Central Coast

Feb 24, 2021

Dear fellow community members and colleagues,

I am glad to share a feeling of optimism as vaccinations roll out across the country. Recently, Tenet Health Central Coast vaccinated groups of eligible seniors and we are eager to help as many people as we can by working with the county in leveraging our resources. The vaccines are indeed a shot of hope, but we must all remember that inoculations are one of several parts that need to work together to beat the pandemic: please continue to stay safe by practicing social distancing, wearing masks and washing your hands often.

While the upcoming one-year anniversary of the pandemic reminds us of how fragile we can be in the face of an unseen danger, it also reminds us of how so many people in our communities stepped up to take care of one another.

In looking at our own team, I could not be more proud of each individual on our staff and their tireless efforts during this time. As one of the largest employers in the county, I am also proud of our organization as a whole. Despite the pandemic, Tenet Health Central Coast provided nearly $7 million in charity care in 2020 and more than $22 million in discounts to the uninsured for the third consecutive year.

We continue to focus on making care more accessible and affordable through innovation. For example, Tele-ER, where a person can use their mobile device to speak with a board-certified emergency physician before deciding if going to the hospital is necessary, has saved countless dollars and unnecessary trips to the Emergency Department (80% of our completed Tele-ER patients did not require an in-person hospital visit).

As the county’s designated Trauma Center, only Level III Neonatal Intensive Care Unit (NICU) and the county’s first Advanced Thrombectomy Capable Stroke Center, we provide unique and elite 24/7/365 services to our community. Recently we performed our first needle ablation surgery to treat an inoperable pancreatic tumor – a procedure that could have tremendous implications for pancreatic cancer patients as more research is done. Also, we performed the county’s first Oblique Lumbar Interbody Fusion (OLIF) back surgery that minimizes risks of nerve damage, reduces blood loss and has faster recovery times than traditional back surgeries.

During the pandemic, it’s understandable that some might not notice innovative procedures that better the quality of life or that save patients money. However, be assured these are important ways we fulfill our mission to provide quality and compassionate care in the communities we serve. Our vision is to deliver the right care, in the right place and at the right time. Thank you for trusting us with your care. 

We hope our efforts help you be optimistic about what tomorrow brings.



Mark Lisa, CEO
Tenet Health Central Coast